CASE STUDIES

Client case studies

Real projects with real numbers. Most of these clients run several locations, from 10 warehouses to 80 coffee shops.

KFC · 37 restaurants, 4 countries

One setup for every restaurant, managed from one place.

85%
fewer IT problems at peak hours, in Albania
99.8%
POS uptime over 12 months, in Albania
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KFC Slovenia · 5 restaurants

IT support across the border, remote and on site.

5
restaurants and an office in Slovenia
~100
tickets resolved in two years
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Sinsay · 20 stores in Albania

The IT for every new store, ready in one day.

20
stores set up in Albania
1
day to set up the IT in a new store
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RHG · 14 restaurants, 3 countries

Six brands, one IT standard.

14
restaurants on one IT standard
3
countries: Albania, Kosovo, Greece
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TIA Private Terminal · Tirana Airport

From the terminal floor to a cloud built for GDPR.

100%
of the infrastructure moved to Hetzner
4
internal systems with Alpine Edge
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VAS Group · Tourism, 5 countries

One IT standard in 5 countries, from a data center in Albania.

5
countries run from one data center in Albania
300
users on the same secure setup
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Hako · Food industry, 10 warehouses

Rebuilt after two ransomware attacks.

10
warehouses connected
0
security incidents since the rebuild
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Agro Blend · Food production, Albania

A production network rebuilt from the cables up.

6
parts rebuilt, from cabling to backups
24/7
support
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Premium Beach · Hotel, Durrës

Wi-Fi for 300 rooms, and a conference system fixed.

300+
hotel rooms
8
months the conference system was down before we fixed it
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Mon Cheri · 80 coffee shops

Wi-Fi, café devices and daily support for 80 coffee shops.

80
coffee shops we support
24/7
support for café staff
Read the case study

About these projects

What the case studies have in common and how a project with Techi usually runs.

What kind of companies does Techi work with?

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Restaurant and retail chains, hotels, tourism and food production companies, from single sites to multi-location businesses such as KFC with 37 restaurants in four countries.

How long does a typical project take?

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Most implementations in these case studies took about three months. After that, Techi keeps running and supporting the systems 24/7.

What results do clients usually see?

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Fewer IT problems and systems that stay up. For example: 85% fewer IT problems at peak hours and 99.8% POS uptime at KFC in Albania, and no security incidents at Hako since the rebuild.

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