One setup for every restaurant, managed from one place.
- 85%
- fewer IT problems at peak hours, in Albania
- 99.8%
- POS uptime over 12 months, in Albania
IT support across the border, remote and on site.
- 5
- restaurants and an office in Slovenia
- ~100
- tickets resolved in two years
The IT for every new store, ready in one day.
- 20
- stores set up in Albania
- 1
- day to set up the IT in a new store
Six brands, one IT standard.
- 14
- restaurants on one IT standard
- 3
- countries: Albania, Kosovo, Greece
From the terminal floor to a cloud built for GDPR.
- 100%
- of the infrastructure moved to Hetzner
- 4
- internal systems with Alpine Edge
One IT standard in 5 countries, from a data center in Albania.
- 5
- countries run from one data center in Albania
- 300
- users on the same secure setup
Rebuilt after two ransomware attacks.
- 10
- warehouses connected
- 0
- security incidents since the rebuild
A production network rebuilt from the cables up.
- 6
- parts rebuilt, from cabling to backups
- 24/7
- support
Wi-Fi for 300 rooms, and a conference system fixed.
- 300+
- hotel rooms
- 8
- months the conference system was down before we fixed it
Wi-Fi, café devices and daily support for 80 coffee shops.
- 80
- coffee shops we support
- 24/7
- support for café staff
About these projects
What the case studies have in common and how a project with Techi usually runs.
What kind of companies does Techi work with?
Restaurant and retail chains, hotels, tourism and food production companies, from single sites to multi-location businesses such as KFC with 37 restaurants in four countries.
How long does a typical project take?
Most implementations in these case studies took about three months. After that, Techi keeps running and supporting the systems 24/7.
What results do clients usually see?
Fewer IT problems and systems that stay up. For example: 85% fewer IT problems at peak hours and 99.8% POS uptime at KFC in Albania, and no security incidents at Hako since the rebuild.
Let’s talk about your IT
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