Client
A large hotel needs technology guests can feel without noticing.
Premium Beach Hotel in Durres has more than 300 rooms. As Techi's first client, the hotel needed reliable infrastructure and responsive support for guest connectivity, staff operations, and event services.
Challenge
Guest Wi-Fi, conference systems, and network control needed urgent improvement.
The hotel faced unstable IT infrastructure, poor Wi-Fi performance that affected guest satisfaction, and a conference system that had been non-operational for eight months.
The network also lacked proper segmentation and centralized management, making it harder to support staff, guests, and business-critical hotel systems.