Case study / Hako

Hako's IT, rebuilt after two ransomware attacks.

Getting the data back was not enough. We rebuilt the network, backups, phones and warehouse links.

Hako

Food Industry | 30+ years | Regional warehouses

Services
Security, backup, VPN, communication, support
Scope
Main network and 10 warehouses
Timeline
3 months
2 ransomware attacks in 2018, before the rebuild
10 warehouses connected
0 security incidents since the rebuild
24/7 monitoring and help
Client

A food company with 30 years behind it, hit by ransomware twice.

Hako has worked in the food industry for more than 30 years. The two attacks showed weak points in network security, recovery, IT management and internal communication.

Challenge

Hako needed protection, recovery and control at once.

The network was open and unstructured, the backups could not be trusted, and the regional warehouses had poor links to head office.

Hako also had no practical internal phone system, and its computers needed protection strong enough to stop another attack.

Solution

Protection at every level, from the firewall to the backups.

  1. 01

    Network & firewall

    Techi rebuilt the network with separate zones, device filtering by MAC address and firewall rules that block threats from outside.

  2. 02

    Servers that keep running

    A server cluster keeps systems up if one server fails, and a Domain Controller manages devices, users and rules from one place.

  3. 03

    Backups & email

    Backups now run both locally and in the cloud, and email moved to Google Workspace.

  4. 04

    Warehouses & monitoring

    All 10 warehouses connect over VPN, staff have internal phones, and 24/7 monitoring shows problems as soon as they start.

Results

From recovering after attacks to a network that is watched and under control.

Technology

  • Firewall
  • VLAN
  • MAC filtering
  • Domain controller
  • High availability
  • Google Workspace
  • VPN
  • Backup
  • No downtime and no security incidents have been recorded since the rebuild.
  • The network is better protected, and data can be recovered.
  • Central management and automation save time every day.
  • Departments and warehouses are connected and can call each other.
  • The new setup costs less to run, and problems are fixed faster.
Been hit by an attack?

Need to rebuild your IT security after an incident?