Use Case / Hako

Hako

Food Industry | 30+ years | Regional warehouses

A security-first IT rebuild after ransomware disruption.

After two ransomware attacks in 2018, Hako needed more than recovery. Techi rebuilt the network, backup model, communication layer, warehouse connectivity, and security operations around resilience.

IT Security 3-month implementation Albania
2 ransomware incidents addressed
10 warehouses connected
0 downtime and security incidents after deployment
24/7 monitoring and assistance

Project Snapshot

What Techi Delivered

Client

Hako

Services

Security, backup, VPN, communication, support

Scope

Core network plus 10 warehouse connections

Timeline

3-month implementation

Client

A mature business needed IT resilience after serious disruption.

Hako has more than 30 years of operating experience. Two ransomware attacks exposed weaknesses in network security, recovery planning, infrastructure management, and internal communication.

Challenge

The business needed protection, recovery, and control at the same time.

The network was vulnerable and unstructured, backups were not reliable, and regional warehouses had weak connectivity to the central operation.

Hako also lacked a practical internal communication system and needed device-level security strong enough to prevent repeat incidents.

Solution

A layered security and continuity model for daily operations.

01

Network & Firewall Hardening

Techi rebuilt the network with VLAN segmentation, MAC filtering, and firewall rules designed to reduce exposure to external threats.

02

High Availability & Control

High-availability clustering and a Domain Controller improved resilience while centralizing device, user, and policy management.

03

Data Protection

Local and cloud backups were implemented, and email moved to Google Workspace for safer and more reliable communication.

04

Connectivity & Monitoring

Ten warehouses were connected through VPN tunnels, internal telephony was deployed, and 24/7 monitoring kept issues visible.

Results

Hako moved from reactive recovery to controlled, monitored operations.

  • Zero downtime and no security incidents were recorded after deployment.
  • Network protection and data recovery became stronger and more reliable.
  • Centralization and automation improved operational efficiency.
  • Departments and warehouses gained better communication and connectivity.
  • Optimized infrastructure reduced costs and improved response times.

Technology

The stack behind the solution.

Firewall VLAN MAC Filtering Domain Controller High Availability Google Workspace VPN Backup
Hako infrastructure implementation detail by Techi Hako network security setup by Techi

Recover with stronger controls

Need to rebuild IT security after a major incident?

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