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Task & issue tracking
Your team spots a problem. The right person fixes it.
Staff scan a QR code to report a broken machine or a leak. LEIS sends it to the right technician and tracks it until it’s fixed.
For every type of business
How it works on a normal day
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01
Report with a QR code
An employee scans the QR code on the equipment and adds a photo of the problem.
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02
Sent to the right person
The right technician or supplier gets the task on their phone.
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03
Tracked until fixed
Managers see every issue live: who has it, how long it takes and when it’s done.
What you can do with LEIS
Reports from anyone
Staff, departments or sensors open a ticket, so no issue gets lost in a phone call.
One owner per task
Every task has a person, team or department responsible for it.
Full history
Comments, photos, files and timelines stay with each task.
Parts and purchasing
When a fix needs materials, the request is linked to the task that needs them.
What you get
Web and mobile app
Staff report from their phone, and managers follow every issue on the web or on mobile.
Sensors that report on their own
Temperature, humidity and other sensors can open a task without anyone calling.
Setup and training
We set it up for your teams and suppliers, and train everyone who uses it.
24/7 support
Our engineers monitor it and help you whenever you need.
Common questions about LEIS
Didn't find your question? Write to us at sales@techi.al.
Which sensors can LEIS connect to?
All kinds, such as temperature and humidity sensors. A sensor alert becomes a task, just like a report from your staff.
Is there a mobile app?
Yes. LEIS has a mobile app and a web app.
Can tasks go to outside suppliers?
Yes. A task can go to your own technician or to a supplier, and you follow it the same way.
Can managers see how long fixes take?
Yes. They see who has each issue, how long it takes and when it is done.
Can I try it before I sign?
Yes, with a 7-day demo.
See LEIS with your own equipment
Start with a 7-day demo. We show you how your team reports, assigns and tracks an issue, and what it takes to get started.